Terms and Conditions

Last Updated: 05.12.2024

1. Introduction

Welcome to Crescenzia Wellness Private Limited ("we", "us", or "our"). By using our website, services, and products, you agree to be bound by these Terms and Conditions. Please read them carefully.

These Terms apply to all users accessing our website ("Site"), placing orders for products, or engaging in any transactions related to our services, including bulk purchasing, customized orders, and partnerships.

2. Use of Our Website

By accessing our website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. You agree to use the website in accordance with all applicable laws and regulations. You must not engage in any activities that may disrupt or interfere with the functioning of the website.

3. Intellectual Property

All content, designs, trademarks, logos, images, text, and other materials on the website are owned by Crescenzia Wellness Private Limited or its licensors. You may not use, reproduce, or modify any content without our express permission.

4. Product Orders

All product orders placed through our website or through direct contact with us are subject to acceptance by Crescenzia Wellness Private Limited. We reserve the right to refuse any order at our discretion. Once an order is accepted, we will confirm your purchase and arrange for the appropriate fulfillment.

Pricing & Payments:

  • Prices are subject to change without notice.
  • We accept various payment methods, and all transactions are processed securely.

5. Customization & Bulk Orders

For customized products, including branded menstrual cups and packaging, we offer various services. Please note that custom designs and bulk orders may require a longer lead time. You are responsible for providing correct design specifications and other details related to your order.

6. Shipping & Delivery

We make every effort to fulfill orders in a timely manner. However, delivery times may vary depending on location, product customization, and other factors. All shipping costs will be borne by the customer unless otherwise stated.

7. Returns and Refunds

Due to the nature of our products, we do not accept returns for menstrual cups, custom orders, or any opened packaging. If there is an issue with your order (e.g., defects or wrong items shipped), please contact us within 7 days of receipt for resolution.

8. Limitation of Liability

We are not liable for any damages resulting from the use of the website, including but not limited to errors in content, loss of data, or damage to your computer system. Our liability is limited to the amount you paid for the product or service in question.

9. Privacy Policy

Our Privacy Policy governs the collection, use, and protection of your personal data. By using our website and services, you agree to the terms set out in our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, Karnataka. Any disputes will be resolved in the courts of Bengaluru.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Please review these Terms regularly to stay informed of any updates.